Provide your customers with exceptional online experience
Choose a subscription plan
Monthly
Yearly
Basic Technical Support
375/ Monthly
3750 / Yearly
- 5 Support tickets/month
- Website content update - 2 pages/month
- WordPress plugins and theme update
- E-commerce products listing/updates - 2 products/month
- Minor Shopify theme changes
- Priority 1 response time
- Priority 2 response time
- Priority 3 response time
- Dedicated support team
- Dedicated Slack channel
- Phone support
- Dedicated escalation channel
- Dedicated account manager
Premium Technical Support
500/ Monthly
5000 / Yearly
- 10 Support tickets/month
- Website content update - 10 pages/month
- WordPress plugins and theme update
- E-commerce products listing/updates - 10 products/month
- Minor Shopify theme changes
- Priority 1 response time - 2 hrs
- Priority 2 response time - 4 hrs
- Priority 3 response time - 8 hrs
- Dedicated support team
- Dedicated Slack channel
- Phone support
- Dedicated escalation channel
- Dedicated account manager
Enterprise Support Ticket
1200/ Monthly
12000 / Yearly
- Unlimited support tickets/month
- Unlimited website pages content updates
- WordPress plugins and theme update
- Unlimited e-commerce products listing/updates
- Minor Shopify theme changes
- Priority 1 response time - 30 mins
- Priority 2 response time - 1 hr
- Priority 3 response time - 4 hrs
- Dedicated support team
- Dedicated Slack channel
- Phone support
- Dedicated escalation channel
- Dedicated account manager
